Run every customer conversation from one AI-first desk.

NexDesk brings Messenger, Facebook, Instagram, WhatsApp, Gmail, and website chat into one AI-powered inbox with instant replies, team visibility, and seamless human takeover for Philippine SMEs.

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500+

Messages handled daily

6 Platforms

Social, messaging, email & web

< 8 sec

Average AI response time

24/7

Always on, never misses a lead

Works with the platforms your customers already use

Messenger

Facebook

Instagram

Gmail

Website

How It Works

Set up in minutes. Running in hours.

Configure

Set your bot's name, personality, and FAQs in the NexDesk admin panel.

Connect

Connect your Facebook and Instagram pages. No coding needed.

Go Live

Your AI agent starts handling messages instantly. You handle the rest.

Features

Everything your team needs. Nothing they don't.

AI Auto-Reply

Replies to common questions instantly in Filipino, English, or Taglish.

Human Takeover

Agent takes over when AI isn't sure. One click, seamless handoff.

Multi-Platform Inbox

Facebook Messenger, Facebook & Instagram comments, Instagram DMs, WhatsApp, Gmail, and website chat. All in one view.

Smart Escalation

Bot knows when to pass the conversation to your team.

Contact CRM

Every customer saved automatically. Tags, notes, history.

Analytics Dashboard

See what's working. AI vs human handled, response times, trends.

The Product

What your team sees every day.

A clean, fast inbox built for speed. No clutter. Just conversations.

What clients say

Real businesses. Real results.

“Since switching to NexDesk, we no longer miss customer messages on Facebook and IG, everything now lands in one clean inbox that our team can respond to right away. It has made handling inquiries so much faster and more organized for our team.”

NexDesk client feedback

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